Meet Pam

 The secret is out: I’m a friction finder. 

I notice the little things that make work harder than it needs to be, helping organizations figure out what’s getting in the way and what to do about it.

My approach is practical and grounded in 20 years of  of working with people in different roles, from government funders and community partners to employees and leaders. 

Ask. Listen. Respond. Close the Loop. 

 It's a proven way to build on what’s working, learn from the people doing the work, and find practical ways to make things better.