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The foundation you can't see supports the results you can.
The Engagement Signals Framework
Momentum Signals
Momentum Signals
Momentum Signals
What's working well.
Friction Signals
Momentum Signals
Momentum Signals
What's creating barriers.
Silence Signals
Momentum Signals
Silence Signals
What's missing from the conversation.
SIGNALS MAP & maturity scale
SIGNALS MAP
Rather than relying solely on averages, the Signals Map highlights both the strength of employee sentiment and the breadth of employee participation.
By examining these two factors together, leaders gain a clearer understanding of where workforce experiences are consistent, where concerns may be concentrated, and where opportunities for improvement exist.
Employee Sentiment
How employees feel about a specific aspect of their workplace experience, including leadership, communication, recognition, culture, and the work itself.
Participation
How broadly employees share a particular experience or perspective across the workforce.
Why It Matters
The Signal Map helps leaders identify patterns that may otherwise remain hidden. It provides a more complete view of employee engagement, allowing organizations to focus their efforts where they will have the greatest impact on retention, performance, and culture.
SIGNALS MATURITY SCALE
While the Signal Map identifies what employees are experiencing, the Signal Maturity Scale helps leaders evaluate how effectively their organization listens, responds, and acts on workforce feedback.
Organizations typically progress through four stages of workforce listening maturity.
Level 1: Reactive
Workforce challenges are typically identified after they have already affected engagement, retention, morale, or performance.
Level 2: Aware
Employee feedback is collected and reviewed, but actions are often inconsistent or delayed.
Level 3: Responsive
Leaders actively listen to employees and take visible action to address workforce concerns and opportunities.
Level 4: Signal-Driven
Workforce insights are embedded into leadership decision-making, helping shape strategy, culture, communication, and organizational improvement.
Why It Matters
The Signal Maturity Scale helps organizations understand where they are today and identify practical opportunities to strengthen leadership listening, employee engagement, and organizational effectiveness over time.